Apple, an iconic technology company beyond reproach. They are the holders of the secret keys of knowledge and infallible in their telecommunications related wisdom. This is the image that the company would like to portray in the public mind. However, reality and public relations attempts do not always coincide. The truth is that Apple has had a great deal of drama in the last few years. A large amount of said drama has come from their iPhone launches. The most prolific issues are the continual supply and shipping delays with every launch, drunken engineers leaving prototypes on bar stools, being sued, or simple mechanical failure. There have been others of course. It is an interesting concept of note that even with all these issues some people still think Apple is the communications technology company of choice. However, Android phone manufacturers, software developers, and their customer base are growing rapidly. Every day a few more technical experts and customers trickle into the arms of Android. They simple grew tired of the constant drama that is Apple.
The last three years has held a great deal of turmoil and user dissatisfaction in regards to every Apple iPhone launch. Even beyond the current lawsuit and antenna issues Steve Jobs, head honcho of Apple, was quoted as saying "Just don't hold it that way." in regards to a complaint that the iPhone 4 launched in June loses signal if held at the lower-left corner. This leads many people to assume that Apple is truly on the way out despite their supposed sales figures. The antenna issue is considered to be part of why this 'deathgrip' is a problem in the new iPhone 4. The antenna for the device is integrated into the stainless steel band that rings the outer portion of the handset.
This antenna 'deathgrip' issue has lead to a class-action lawsuit filed by many individuals that claim the product is misrepresented. They feel that Apple knowingly sold the device with a malfunction and that violates fair business practices. The primary fix for the antenna issue will require the purchase of a $29 rubber bumper that fits over the device. This is a major aspect of the lawsuit itself.
The problems with iPhone launches did not begin recently in 2010, however. In mid-2009 iPhone OS 3.1 updates were known to cause massive issues from slow down to continual crashes. The situation was so bad that even hard resets and complete application re-installation from a base state did not fix the issue. This is nothing new to Apple end-users but it is a terrible thing to witness first hand. Apple is a closed process manufacturer and software developer. They do all their work in-house and trust no one. This should theoretically mean that all updates are perfectly in-sync with the technology given the fact that it is the only technology for the baseline iPhone. Reality and what should be are not always in-sync. Despite all the checks and system run-downs that are undertaken the iPhone has yet to receive a major update that was free of major bugs. In some circles it is rumored that they are either completely incompetent or actually doing this on purpose. Whatever the reason, it is an aggravation to even the most avid of Apple fans.
The issues with Apple iPhone usage and the company's capacity to meet demands in general go back several years. In 2008 activation problems plagued the iPhone's release. Once the large number of iPhone enthusiasts all began trying to activate their new smartphones the activation servers could not handle the load. This was a global activation melt down that lead to many hours of intermittent attempts at simply being allowed to use the device these people had waited in line for the better part of a day just to buy.
Even as far back as the first iPhone launch in 2007 there were issues. Buying the device was simple enough. However, not long afterward there were many outcries due to activation issues. Some of these were due to problems with AT&T accounts, and others involved the necessity of extra time to activate the phone. Either way the individuals who purchased them initially had to wait all day to buy one and then continued to wait to be able to use it. This type of problem has been with every launch since the very first iPhone hit the store shelves in 2007.
There is no secret that this is why people are turning to Android phones in droves. The developers and the end-users agree that open source and wide variety is the way to go with smartphones. With Apple there can be only one. However, with Android OS phones there are dozens if not hundreds of different companies that make smartphones. If an activation or supply issue should appear at the launch of one Android powered phone model it is unlikely it will happen at another. This allows end-users a much greater variety of working choices and far less aggravation. With the iPhone it's all or nothing.
The biggest difference between the two systems is the obvious closed versus open source nature. While this allows Apple to maintain a tight-fisted grip on their technology and profit handsomely it also causes something else that is far less exciting. This other effect is technological stagnation. The android system and the phones it is used on allows for many people from varying backgrounds to work on unique and innovative ways to improve the technology. This also causes competition between these groups. This competition leads to further innovation in a cutthroat market. The closed nature of Apple's iPhone design was brilliant originally but now it is only tearing the company down one sales percentage at a time. This lack of internal competition is no doubt the primary reason for the constant issues that plague the system upon every launch date. The company simply has no need to perform any better than it does.
The open nature of the Android system allows for technological innovation, intense internal competition, and the need to release a more polished product for end-users. If an Android phone is released that had the same issues as the iPhone, it would be tossed aside. There are better products among the many Android phones in existence.